Customer information

Legal, support, and setup basics

Everything here is written for normal humans first: what RetroLAN is, what it includes, what it does not include, and how to get help.

These pages are practical launch copy and not legal advice. Mandatory consumer rights always apply.

Terms of Use

The basic rules for using RetroLAN, paid unlocks, updates, and responsibility.

What data is used for waitlists, purchases, activation, analytics, and support.

How refunds work for digital RetroLAN unlocks and support cases.

Clear rules for built-in games, commercial game folders, sharing, and compatibility.

Third-party software, included games, tools, and where license notices live.

Where to ask for help, what to send, and how compatibility requests work.

Common boot menu keys for Dell, HP, Lenovo, Acer, ASUS, MSI, Surface, and more.